Payment Options

Speak With Our Team Insurance & Billing

We understand that the cost of ongoing dialysis care can be challenging for patients and families. Our goal is to provide clear, flexible, and practical payment options while maintaining transparency and continuity of care.

Understanding Your Options

At Country Care Kidney Services, we recognize that every patient’s financial situation is different. For that reason, we aim to provide clear guidance on the available options for covering the cost of treatment.

Depending on your circumstances, patients may be able to access care through insurance coverage, self-pay arrangements, family support, employer assistance, charitable support, or other approved payment arrangements discussed with the clinic.

Need help understanding treatment costs?

If you are unsure about how to manage treatment costs, we encourage you to speak with our team early. In many cases, we can help patients identify practical options for continuing their care.

Contact Our Team

Payment Options at a Glance

A quick comparison of the main ways patients may cover treatment costs.

Per Session Payment

Best for: patients who prefer flexibility

Pay for each dialysis session individually as treatment is received.

Monthly Payment

Best for: patients on regular ongoing treatment

Monthly options provide structured payment and treatment value benefits.

Insurance Coverage

Best for: patients with approved coverage

Insurance may help reduce out-of-pocket treatment costs, subject to policy terms.

Deferred Payment

Best for: temporary hardship situations

Short-term payment deferrals may be considered on a case-by-case basis.

Financial Assistance

Best for: patients seeking outside support

Letters may be requested to support assistance applications to agencies or organizations.

Family / Sponsor Support

Best for: patients assisted by relatives or sponsors

Payment may be supported by family members, sponsors, or employers where approved.

1. Per Session Payment

Patients may choose a simple pay-as-you-go option, where payment is made for each dialysis session individually.

2. Monthly Payment Options

For patients receiving regular dialysis, monthly payment options may provide additional value and more predictable treatment planning.

Twice Weekly Treatment

Thrice Weekly Treatment

For operational and billing purposes, the clinic does not accept prepayment for more than one month at a time.

Payment Structure Treatment Frequency Benefit
Per Session Pay as you go Flexible session-by-session payment
Monthly Plan Twice weekly 8th treatment free
Monthly Plan Thrice weekly 11th treatment 50% discounted, 12th treatment free

Dialysis Cost Calculator

Use this simple calculator to estimate your dialysis treatment costs based on treatment frequency.

3. Deferred Payment

Where a patient experiences a temporary financial hardship, the clinic may, at its discretion, offer a short deferral arrangement.

Deferred payment is not automatic and is subject to clinic approval.

4. Insurance Coverage

Patients with approved insurance coverage may be able to use their policy toward dialysis treatment and related services.

We currently work with approved local health insurers including:

For more information, please visit our Insurance & Billing page.

5. Financial Assistance

Patients facing financial hardship may request a letter from the clinic confirming their need for life-sustaining dialysis treatment and their inability to afford private dialysis fees.

This letter may be used when seeking assistance from:

Public Sector Financial Assistance

If financial assistance is approved by a government or public sector agency:

Private Sector / Employer Assistance

Where a private company agrees to support an employee’s dialysis treatment, the patient must provide:

In some cases, payment may be made after treatment is administered, once the company’s support has been confirmed.

6. Family or Sponsor Support

In some cases, treatment costs may be covered or assisted by a relative, friend, sponsor, or another approved supporting party. This may be especially helpful for patients whose care is supported by family members at home or abroad.

Where another person is assisting with payment, our team can help explain the process and the arrangements required.

7. Donation Support

In some cases, members of the community, charitable organizations, or businesses may choose to contribute funds to assist patients who are facing financial difficulty.

Where such assistance is available, donated funds may be applied directly toward the cost of dialysis treatment for patients in need.

Patients seeking external financial support may request documentation from the clinic confirming their medical need for dialysis treatment.

8. Accepted Payment Methods

Working With Patients and Families

Dialysis treatment is life-sustaining care, and we understand that the financial aspects of treatment can sometimes create stress for patients and their families.

Our team encourages early communication about financial concerns so that we can explore the most appropriate payment approach before treatment begins. In many cases, understanding the available options helps patients plan their care with greater confidence and peace of mind.

Whenever possible, we aim to work with patients and their support network in a respectful and transparent way to ensure that treatment can continue in a safe and sustainable manner.

Need to discuss payment options?

Our team can guide you through the available options and help you identify the most appropriate arrangement for your treatment needs.

Contact Our Team

Frequently Asked Questions

Can I pay for treatment one session at a time?

Yes. Patients may use the per-session payment option, which allows payment to be made for each dialysis session individually.

Do you offer monthly payment options?

Yes. Patients on regular dialysis may qualify for monthly payment arrangements. For twice weekly treatment, the 8th treatment is free. For thrice weekly treatment, the 11th treatment is 50% discounted and the 12th treatment is free.

Can I prepay for more than one month?

No. At this time, the clinic does not accept prepayment for more than one month at a time.

What if I am experiencing temporary financial difficulty?

In some cases, the clinic may consider a short deferred payment arrangement for patients experiencing temporary hardship. These arrangements are reviewed on a case-by-case basis and are subject to approval.

Can my insurance cover dialysis treatment?

Possibly. The clinic can verify whether your policy provides coverage for dialysis treatment and related services. Coverage depends on your insurer, your specific plan, and any required approvals.

What happens if my insurance covers only part of the treatment cost?

If insurance covers only a portion of the cost, the patient is responsible for paying the remaining balance.

Can a family member or sponsor pay on my behalf?

Yes. In some cases, treatment costs may be paid or assisted by a relative, sponsor, employer, or other approved supporting party.

Can the clinic provide a letter to help me seek financial assistance?

Yes. Patients facing financial hardship may request a letter from the clinic confirming their need for life-sustaining dialysis treatment and their inability to afford private dialysis fees. This may be used when seeking support from government agencies, employers, charitable organizations, or other sources.

What payment methods do you accept?

We accept cash, manager’s cheque, debit card, NCB Lynk, bank transfer, and wire transfer.

Payment options, discounts, deferrals, and assistance arrangements are subject to clinic policy, approval where applicable, and may be updated from time to time.

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